Poor behavior from one human being to another. This experience was a birthday celebration and our first time visiting Lodi to spend money. So rude and poor representation of the Lodi wine community. The older lady changed her demeanor at that point and echoed what he said. Then, a man in a blue vest jacket came out from the back area and said our shuttle would pick us up in front of the center and we could wait inside where it was warm. She told us she couldn’t help us and we should wait outside (in the cold) even though the visitor center was empty. When we returned to the visitor center from the hotel staff who sent us back to her for clarification she turned to customers she was waiting on and said “Oh, they’re back” in a very snotty way even though our communication towards her had been very friendly and upbeat.
We were trying to figure out our shuttle pick up location. The older woman with dark hair and glasses working at the wine tasting counter was very rude to us.
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